22. E-Participation Index. United Nations Public Administration Country Studies http://unpan3.un.org/egovkb/en-us/About/Overview/E-Participation
23. Expenditure Study. Final Version. eGovernment Economics Project (eGEP) (2006) Prepared for the eGovernment Unit, DG Information Society and Media, European Commission. P.69 https://wibe.de/wp-content/uploads/Measurement_Framework_Compendium2006-abridged1.pdf
24. Fang Zhiyuan (2002) E-Government in Digital Era: Concept, Practice, and Development. International Journal of The Computer. The Internet and Management. Vol. 10. No.2. P.1–22 http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.133.9080&rep=rep1&type=pdf
25. FEA Consolidated Reference Model Document (2007) Ver. 2.3. Executive Office of the President of the United States of America https://obamawhitehouse.archives.gov/sites/default/files/omb/assets/fea_docs/FEA_CRM_v23_Final_Oct_2007_Revised.pdf
26. FEA Practice Guidance Federal Enterprise Architecture Program Management Office. OMB (2007) https://www.fsa.usda.gov/Assets/USDA-FSA-Public/usdafiles/SDLC-non-secure/Enterprise-Architecture-Program-/Training/Docs/FEA_Practice_Guidance_Nov_2007.pdf
27. Federal Enterprise Architecture Framework. Ver.2 (2013) https://obamawhitehouse.archives.gov/sites/default/files/omb/assets/egov_docs/fea_v2.pdf
28. Goldsmith Stephen, Eggers William D. (2004) Governing by Network. The New Shape of the Public Sector. Brookings Institution Press/Ash Center. P.224. ISBN: 9780815797524 https://www.brookings.edu/wp-content/uploads/2016/07/governingbynetwork_chapter.pdf
29. Governmentwide Enterprise Architecture in KOREA government http://www.slideshare.net/Aamir97/governmentwide-enterprise-architecture-in-korea-government
30. H?kan S?derstr?m (2008) U-Korea U-Japan, U-Fever The ubiquitous «u» in Korean and Japanese Information and Communications Technology. Ver. 1.1 http://www.soderstrom.se/wp-content/uploads/u-word-11.pdf
31. i2010 eGovernment Action Plan – Accelerating eGovernment in Europe for the Benefit of All (2006) http://eur-lex.europa.eu/legal-content/EN/TXT/?uri=URISERV%3Al24226j
32. Informatization White Paper (2010) National Information Society Agency. Republic of Korea http://unpan1.un.org/intradoc/groups/public/documents/ungc/unpan043363.pdf
33. Introducing the Gartner Digital Government Maturity Model 2.0 (2017) Gartner https://www.gartner.com/doc/3764382/introducing-gartner-digital-government-maturity
34. Jeongwon Yoon (2016) Korean Digital Government Infrastructure Building and Implementation: Capacity Dimensions, Karippacheril, Tina George, Soonhee Kim,Robert P. Beschel Jr., and Changyong Choi. Bringing Government into the 21st Century: The Korean Digital Governance Experience. Directions in Development. Washington. DC: World Bank. doi:10.1596/978–1–4648–0881–4. License: Creative Commons Attribution CC BY 3.0 IGO (This translation was not created by The World Bank and should not be considered an official World Bank translation. The World Bank shall not be liable for any content or error in this translation)
35. Karippacheril Tina George, Soonhee Kim, Robert P. Beschel Jr. and Changyong Choi (2016) Bringing Government into the 21st Century: The Korean Digital Governance Experience. Directions in Development. Washington. DC: World Bank. doi:10.1596/978–1–4648–0881–4. License: Creative Commons Attribution CC BY 3.0 IGO (This translation was not created by The World Bank and should not be considered an official World Bank translation. The World Bank shall not be liable for any content or error in this translation)
36. Kim P. S. and Jho W. eds. (2005) Building e-Governance: Challenges and Opportunities for Democracy, Administration, and Law. International Institute of Administrative Sciences. Belgium National Computerization Agency. Korea https://www.researchgate.net/profile/Sima_Siami_Namini/publication/320546530_E-Governance_A_Perspective_for_Islamic_Republic_of_Iran_Chapter_10_from_Building_e-Governance_Challenges_and_Opportunities_for_Democracy_Administration_and_Law_Edited_by_Pan_Suk_Kim_and_Whasun_Jho/links/59eae7d64585151983c80299/E-Governance-A-Perspective-for-Islamic-Republic-of-Iran-Chapter-10-from-Building-e-Governance-Challenges-and-Opportunities-for-Democracy-Administration-and-Law-Edited-by-Pan-Suk-Kim-and-Whasun-Jho.pdf
37. Klievink Bram, Janssen Marijn (2009) Realizing joined-up government – Dynamic capabilities and stage models for transformation. Government Information Quarterly. Vol. 26. Issue 2. P. 275–284 http://www.sciencedirect.com/science/article/pii/S0740624X08001676
38. Laszlo Z. Karvalics (2007) Information Society – What is it exactly? (The meaning, history, and conceptual framework of an expression). Budapest http://www.msu.ac.zw/elearning/material/1349116439Information-Society-whatis.pdf
39. MaioAndrea Di (2009) Government 2.0: Gartner Definition. ID Number: G00172423 P.6 http://octo.dc.gov/sites/default/files/dc/sites/octo/publication/attachments/government2_0_gartner_definition_g00172423.pdf
40. MeulenRob van der (2017) 5 Levels of Digital Government Maturity. Gartner https://www.gartner.com/smarterwithgartner/5-levels-of-digital-government-maturity/
41. Ministerial Declaration on eGovernment. (2009) Malm?. Sweden https://ec.europa.eu/digital-single-market/sites/digital-agenda/files/ministerial-declaration-on-egovernment-malmo.pdf
42. Mutiangpili J. (2010) Government Sector Outsourcing. Transforming Public Service with Outsourced IT Services. Tholons http://www.tholons.com/nl_pdf/Government_Outsourcing.pdf
43. O’Reilly T. (2010). Government as a Platform. In: D. Lathrop eds. Open Government: Collaboration, Transparency, and Participation in Practice, Sebastopol, Calif.: O’Reilly Media PP. 26 https://www.mitpressjournals.org/doi/pdf/10.1162/INOV_a_00056
44. On-Nara BPS (2009) Ministry of Public Administration and Security. P.62 http://unpan1.un.org/intradoc/groups/public/documents/ungc/unpan037947.pdf
45. Peristeras Vassilios (2016) The role of Data Standards in semantic interoperability. Programme Manager. ISA? Programme of the European Commission. SEMIC 2016. Rome-Italy https://joinup.ec.europa.eu/sites/default/files/inline-files/5-Peristeras_2016_05_12%20SEMIC%20conference%20v4.pdf
46. Petrov Oleg V., Bunchuk Mikhail, Stott Andrew Charles, Hohlov Yuri (2016) Цифровое правительство 2020: перспективы для Pоссии. Washington. D. C.: World Bank Group http://documents.worldbank.org/curated/en/2016/05/26367059/digital-government-2020-prospects-russia-цифровое-правительство-2020-перспективы-для-pоссии
47. Recommendation of the Council on Digital Government Strategies (2014) Public Governance and Territorial Development Directorate. P.12 http://www.oecd.org/gov/public-innovation/Recommendation-digital-government-strategies.pdf
48. Rick Howard (2014) Digital Government Key Initiative Overview. Gartner. ID: G00262983 https://www.gartner.com/doc/2715718
49. Rubel Thom (2010) IDC Insights: Predictions 2010 – Government Industry http://www.billchamberlin.com/idc-insights-predictions-2010-government-industry/
50. Scekic O., Schiavinotto T., Diochnos D. I., Rovatsos M., Truong H.-L., Carreras I., Dustdar S. (2015) Programming Model Elements for Hybrid Collaborative Adaptive Systems, 1st IEEE International Conference on Collaboration and Internet Computing (CIC’15) Hangzhou. China http://www.smart-society-project.eu/platform-for-collaborative-computation/
51. Smart City 2012–2016 (2012) Perspectives of IT and Telecom development in Moscow, Russia. Presented on CeBIT (Hannover) http://www.slideshare.net/DITMoscow/smart-city-20122016-strategy
52. Smart Government Implementation Plan 2011–2015 (2011) Ministry of Public Administration and Security of Korea and NIA. P.27 http://www.mois.go.kr/cmm/fms/FileDown.do?atchFileId=FILE_000000000022394&fileSn=0
53. Song H. J., and C. H. Oh. (2012) Knowledge Sharing Series. Asian and Pacific Training Center for Information and Communication Technology for Development
54. Song H. J., and T. Cho. (2009) E-Government of Korea: Achievements and Tasks
55. The Association of Computing Machinery’s Recommendation on Open Government (2009) https://thenoisychannel.com/2009/02/05/acm-recommendations-on-open-government
56. The Common Approach to Federal Enterprise Architecture (2012) Executive Office of the President of the United States of America https://obamawhitehouse.archives.gov/sites/default/files/omb/assets/egov_docs/common_approach_to_federal_ea.pdf
57. Transparency and Open Government (2009) Memorandum for the Heads of Executive Departments and agencies https://obamawhitehouse.archives.gov/the-press-office/transparency-and-open-government
58. United Nations E-Government Survey 2008. From E-Government to Connected Governance https://publicadministration.un.org/egovkb/en-us/Reports/UN-E-Government-Survey-2008
59. United Nations e-Government Survey 2016. E-Government in Support of Sustainable Development. Department of Economic and Social Affairs. New York http://workspace.unpan.org/sites/Internet/Documents/UNPAN96407.pdf
60. Webster Frank (2006) Theories of the Information Society. Third edition. Routledge Taylor & Francis Group. London and New York. ISBN 0–203–96282–6 http://cryptome.org/2013/01/aaron-swartz/Information-Society-Theories.pdf
61. White House Memorandum on Open Data Policy – Managing Information as an Asset (2013) https://obamawhitehouse.archives.gov/sites/default/files/omb/memoranda/2013/m-13–13.pdf
62. Wilson Sophie, Davison Nehal, Clarke Molly and Casebourne Jo (2015) Joining up public services around local, citizen needs. Perennial challenges and insights on how to tackle them. Institute for Government http://www.instituteforgovernment.org.uk/publications/joining-up-local-services
63. Young-Joo Lee, Shinae Shin. (2012) Integrating Agency Enterprise Architecture into Government Wide Enterprise Architecture: The Case of Korean Government Initiatives. – In: Enterprise Architecture for Connected E-Government: Practices and Innovations. IGI Global. P.105–120 https://www.igi-global.com/chapter/integrating-agency-enterprise-architecture-into/67019
64. Акаткин Ю. М. (2007) Система государственных услуг и информационные технологии в агропромышленном комплексе. 2-е изд. доп. и перераб. / Ю. М.Акаткин. М.: ВИАПИ им. А. А.Никонова: ЭРД. C.182 https://search.rsl.ru/ru/record/01003502647
65. Акаткин Ю. М., Дрожжинов В. И., Конявский В. А. (2014) Устойчивость системы предоставления государственных и муниципальных услуг в электронном виде. Информационные ресурсы России. № 4 http://www.aselibrary.ru/press_center/journal/irr/irr5924/irr59245928/irr592459285942/irr5924592859425946/
66. Акаткин Ю. М., Дрожжинов В. И., Конявский В. А. (2014) Электронное правительство РФ как система систем: новый сценарий. Cnews http://www.cnews.ru/reviews/index.shtml?2014/03/03/562884
67. Аналитический обзор Счетной палаты № 3 (2010) «Анализ эффективности использования государственных средств территориальными структурами федеральных органов исполнительной власти и региональными органами исполнительной власти, выделяемых на реализацию функций управления» http://audit.gov.ru/activities/bulleten/554/16253/
68. Волочаева О. Ф. (2015) Политические процессы в современном информационном обществе: новые акторы и векторы развития. Диссертация на соискание ученой степени доктора политических наук. Пятигорск https://www.pglu.ru/upload/iblock/30f/diss_volochaeva.pdf
69. Глушков В. М. (1975) Макроэкономические модели и принципы построения ОГАС. М.: Статистика (Методы оптимальных решений). C. 160.
70. Годовой отчёт 2015. ПАО «Ростелеком» http://www.rostelecom.ru/upload/iblock/631/Annual_report_rus_end.pdf
71. Головин С. А. (2015) «Тенденции и результаты развития ИТ стандартизации в 2013–2014», ИТ-СТАНДАРТ №1. С. 1–7 https://elibrary.ru/item.asp?id=25727937