Trust, Complexity and Control

An increasing reliance on the Internet and mobile communication has deprived us of our usual means of assessing another party’s trustworthiness. This is increasingly forcing us to rely on control. Yet the notion of trust and trustworthiness is essential to the continued development of a technology-enabled society. Trust, Complexity and Control offers readers a single, consistent explanation of how the sociological concept of ‘trust’ can be applied to a broad spectrum of technology-related areas; convergent communication, automated agents, digital security, semantic web, artificial intelligence, e-commerce, e-government, privacy etc. It presents a model of confidence in wh…